FAQ's

Clip digital coupons, browse our weekly ad, shop specials, and make digital shopping lists that make your in-store experience easier! You won't be able to clip or redeem coupons until you've completed registration. This is our way of saying thank you for shopping with us.

There is no cost to become a rewards member – it's FREE!

From your smartphone, search for “10Box" in the Apple App Store or Google Play Store.

Collect rewards by logging in to the 10Box Cost-Plus App, clipping digital coupons for eligible items, and purchasing those eligible items at a participating 10Box Cost-Plus store. Your rewards will collect in your Wallet 24-48 hours after the transaction and can be applied to any future purchases (excluding fuel).

Digital coupons cannot be doubled.

In the app, open the menu by clicking the icon with three lines in the top left corner, and click My Wallet to view your rewards balance, expiration dates, and to redeem available rewards at checkout.

You can also select Coupons from the menu, and click on the $ sign at the bottom right-hand corner to view My Wallet.

There is no limit to how many rewards you can collect.

Rewards expire approximately 60 days after the rewards have been collected in your wallet. You can view expiration dates for your rewards in My Wallet.

You can collect rewards at all participating 10Box Cost-Plus locations.

No, rewards are not transferable.

You CAN login on multiple devices. Please be cautious about sharing your private information or logging in on someone else's device.

Information will not print on your receipt. Rewards balances will appear in your Wallet within 24-48 hours of purchase.

There is currently no way to apply rewards after you have completed a transaction.

After collecting rewards in your wallet 24-48 hours after a transaction, your accumulated rewards can be applied to any future purchases (excluding fuel). To redeem your rewards, go to My Wallet, select the "Redeem" button in the top right of the screen, type the amount you would like to redeem, confirm the amount, and a barcode will appear with a 2-minute timer. Hold your phone up for the cashier to scan the barcode and your rewards will be applied to the transaction.

The amount of rewards redeemed cannot exceed the cost of your purchase. Rewards can not be cashed out for any amount.

Yes! If the 2-minute timer runs out before the cashier scans your app at checkout, you can click on the bottom blue button and follow the prompts to get your rewards back.

Registration is needed to activate your 10Box Cost-Plus membership and allow you to redeem your collected rewards. If you do not register, you will not be able to participate in certain discounts or receive other benefits.

An email is required to make you eligible for all the features of the program. Without the necessary information, you will only be able to view normal product discounts. New members will not be able to collect discounts or redeem discounts until the required information is provided.

Customers benefit and receive value from personalization and offers. In order to provide this service, we must collect some level of information. Your personal information will never be sold to an outside company.

Login to the app, select My Profile from the menu to update your information and, save your changes.

Multiple cards cannot be added to the same account.

Accounts cannot be linked.

Yes, you may use your 10Box Cost-Plus app username and password to login to 10BoxCostPlus.com and vice-versa.

You can update your password from My Profile or by clicking “forgot password?" on the login screen. You will receive a password reset link to the email address associated with your account.

You can contact our team directly on the app by clicking on the chat button at the bottom right of the home screen after logging in.

You can unsubscribe from email alerts by opting out at the bottom of any email.

We will not share your personal information with any third parties, except to the extent necessary to administer the rewards program. 10Box Cost-Plus does not knowingly sell, license, or rent any guest information to outside parties for any purpose.