Frequently Asked Questions
WHAT IS A 10BOX COST PLUS?
10Box Cost Plus is a new way to save on groceries and more. Where supermarkets advertise a handful of loss leader items (products sold at or below cost) every week to bring you in their stores and overprice everything else, 10Box sells all items at cost then adds a flat 10% surcharge to cover our operation costs and allow us a nominal profit. While you may see a few items lower at the other stores, we will save you money on thousands of items on which they try to gouge you.
IS THE PRICE ON THE SHELF ACTUALLY 'COST'?
Everything in our store is marked at a price that is our best effort to arrive at the acutal cost of the item including all costs associated with getting it from the source to the shelf. The costs vary from item to item so we use averages by department and group.
WHY DOES 10BOX MAKE ME PAY A SURCHARGE ON MY PRODUCTS?
A surcharge is applied to the total value of your purchase because that is the amount we charge to cover our store operation expenses (including but not limited to payroll, benefits, supplies, rent, general utilities, insurance, depreciation and amortization, losses due to theft, shrink and spoilage, bad checks and bank charges) and make a nominal profit of 1-2%. Conventional supermarkets have markups ranging from 25-50% or more on their products so the 10% is much less.
I USED A LOT OF COUPONS TO REDUCE MY BILL AND THINK THAT I PAID TOO MUCH OF A SURCHARGE.
Surcharge is applied to the total value of your order BEFORE sales tax are added and coupon values are deducted.